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Southern Response Compensation Package for Policyholders – Earthquake Claims

Southern Response has announced a compensation package to its policyholders who settled their earthquake insurance claims before 1 October 2014.  The compensation package arises out of the Court of Appeal decision in Dodds v Southern Response which found that Southern Response had made false and misleading representations to policyholders when settling their claims.  The representations relate to missing items in the scope and costings in Detailed Repair and Rebuild Assessments which were made available to policyholders during assessments and settlement discussions.

If you settled an earthquake insurance claim with Southern Response before 1 October 2014 it is likely that you will be eligible to make a compensation claim.

Alongside the compensation package announced by Southern Response a class action case has been brought by a Mr and Mrs Ross against Southern Response in the High Court which is subject to the class action terms of their solicitors.  Home owners who settled an earthquake insurance claim with Southern Response before 1 October 2014 are likely to be automatically a member of the Ross class action case. 

On 20 September 2021 the High Court held that any policyholders who wish to take the compensation package and settle with Southern Response must opt out of the Ross class action by 20 December 2021.

If you are an affected policyholder we recommend that you seek legal advice on this complex matter immediately.  Southern Response has confirmed that it will make a payment towards the legal costs of affected policyholders in order for them to take legal advice.

Harmans Lawyers offers comprehensive legal advice on the opting out process and on the Southern Response compensation package.  Please don’t hesitate to contact our litigation team if you would like to discuss your options.

This article was written by Jennifer Liu and Brian Burke.

Article posted 29/09/2021

The information contained in this site is provided for informational purposes only, and should not be construed as legal advice on any subject matter.


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